Frequently Asked Questions
Everything you need to know about your #VDR Viadellerose shopping experience.
How long does shipping take for #VDR orders?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries, depending on your location and selected shipping method.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and include all original tags and packaging to be eligible for a refund.
How do I determine my size in Viadellerose collections?
Each product page features a detailed size guide. Since our designs often feature unique silhouettes, we recommend checking the specific measurements provided for each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options available at checkout.
Are your materials sustainably sourced?
#VDR Viadellerose is committed to high-quality craftsmanship. We prioritize premium fabrics and ethical manufacturing processes to ensure longevity and style in every piece.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's progress.